VtigerCRM Information


VtigerCRM
Vtiger CRM refers to both cloud and open source versions of the CRM application offered by the company Vtiger. Vtiger’s open source CRM application was originally forked from SugarCRM with the intention of being a fully open source CRM application with comparable functionality to SugarCRM and Salesforce.com. It offers reporting, a customer portal and an Outlook plugin in its free edition, whereas those functions are in paid versions of the other CRM applications. added functionality such as a new interface, advanced reporting, and email campaigns.

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VtigerCRM Features
Sales automation (customizable product entries, inventory management, quotations, billing, and trouble ticketing)
Customer support & service functions, including a customer self-service portal
Marketing automation (lead generation, campaign support, knowledge bases)
Inventory Management
Analysis and reporting

User Interface Features
Integration with corporate E-mail systems (plugin for Microsoft Outlook, Mozilla Thunderbird extension)
Support of the Asterisk PBX phone system
Calendaring
Tag cloud functionality
RSS feed subscription
PDF document generation via the TCPDF library
Integration with QuickBooks Accounting Packages, Magento Shopping Cart

 

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